Paper Submission Guidelines

Review Process
All the submissions received as per the guidelines given in Table-I, will be double-blind reviewed. All papers must contain an abstract of maximum 250-300 words, which should include: Purpose of the research, Methodology, Major results, Implications, and Key references. However, for practice paper, authors may include business context, analytical problem, proposed solution & insights. The authors should clearly indicate the sub-theme under which they want their paper to be considered.

Length/ Word Limits

Conceptual Papers/ Empirical Papers/ Theoretical Papers: 3000 - 5000 words Case Studies/ White Papers/ Practice Papers (Especially from Industry): 1000-2000 words


1 inch (2.5cm) from all sides

Font Type & Size

Times New Roman (TNR), 12 point in MS-Word

Line Spacing


Title/ Cover Page

Title, Author(s), Affiliation(s), Contact Details (e-mail ID & phone No.), Abstract

Key Words Limit (Max)


The following is an indicative list of suggested sub-themes in which papers are most welcome. However, authors are free to correspond with the conference secretariat if they seek to present papers in areas other than those mentioned below but falling within overall conference theme.

Industry and Competition

  • Origin of platform economy.
  • Role of platform economy for entrepreneurs and start-up firms.
  • Industry landscape and competition
  • Growth opportunities and challenges for platform enterprises
  • Competitive benchmarking of products and services offered by platform enterprises
  • Success stories of platform enterprises - key drivers and best practices
  • Sustainability of platform economy - the road ahead
Platform Management
  • Business models and networks
  • Revenue models
  • Service innovation
  • Role of technology in accelerating growth
  • Platform governance
  • Monitoring operational efficiency and platform performance
  • Marketing the platform
  • Investments in platform enterprises by local and global organizations
Customer Management
  • Customers engagement /experience with the platform
  • Value creation and delivery
  • Service failure and recovery
  • Product/service search and comparison
  • Pricing strategies
  • Platform interface and interactivity with consumers
  • Re-marketing by platform enterprises
  • Handling product and service reviews
  • Customer retention and role of analytics
  • Perceived trust on the platform, its product and/or services
Partner/Vendor Management
  • Sourcing, negotiating, and managing long term relationships with
    • Technology partner
    • Product partner (retailer)
    • Service partner
    • Distribution partner
    • Legal partner
    • Human resource partner
    • Payment gateways
    • Banks
  • Revenue sharing with partners/vendors
Privacy and Regulatory Concerns
  • Safety and security of exchanges/transactions
  • Public policies
  • Dealing with regulators/government
  • Ethical issues in platform economy
  • Fraud prevention

Guidelines for Submission of Full papers
For papers from industry, the word limit need not be a deterrent. Full paper with maximum word limit as specified in Table-I, has to be submitted only to: by 21st August 2017.

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